Why Do Property Management Companies Get Bad Reviews?

Writen by:


As a property management company, we often advise landlords on the importance of thorough reviews when choosing a management partner. However, understanding these reviews requires a deeper insight into the dual responsibilities we handle. We represent you, the landlords, which sometimes involves making tough decisions that might not sit well with tenants, such as how we handle maintenance issues or security deposits. This can lead to negative reviews from tenants, which might be misleading if not viewed in the right context.

Your two big takeaways here:

For Landlords: Landlords should focus on reviews from other property owners. These are more indicative of how a management company like ours prioritizes the aspects that matter most to you: effective property maintenance, timely rent collection, and financial management.

For Tenants: We encourage you to consider that while property managers strive to meet your needs, our primary legal responsibility lies with the property owners. Understanding this can help set realistic expectations about what can and cannot be done.

Check Out Our Customer Reviews Here

We’d love to know your thoughts or experiences in this regard. How do you evaluate property management reviews, and what has been your approach in choosing a company that aligns with your needs?

Written by

I have been licensed as a real estate agent and loan agent in the State of California since 1985 and started A to B Realty and Property Management on August 1, 1994. We are licensed in California.

We specialize in providing property management services and Real Estate sales for the purchase of residential and commercial properties.

Our most recent success has been working closely with Bank Owned Properties in the management and sale of their assets. We advise on price, condition and needed repairs to ensure maximum return.

After 27 years of experience there is nothing I haven't encountered that I couldn't resolve and you can be sure you will be in good hands!

You can find me on Google+ and facebook or write to me at bob@atobpropertymanagement.com